Dude Solutions Status Page
Incident Supervisor
The Supervisor I role can access all portions of the system except for the Account Setup tab. In the "Incidents by Status" section of the homepage, Supervisor I's will only see incidents assigned to themselves or to any of their direct reports. They have access to all reports and can search for all incidents via the search or advanced search.
Table of Contents
- How to Assign an IT Incident
- How to Create an IT Incident
- How to Search for an Existing IT Incident
- How to Enter Labor Transactions
- How to Enter Purchase Transactions
- How to Enter Issue Transactions
- How to Run Reports